Reputation Management is the process of controlling and protecting an organisation or its stakeholder’s reputation and credibility at a crisis level and on an ongoing day-to-day basis.

Purpose :

• To manage, control and maintain the perception the public have about an organization and its stakeholders.
• Proposed workshop modules :
• What is Reputation Management?
• The importance of your reputation and how it affects the reputation of your organization.
• Maintaining and managing a positive reputation.
• How the correct use of crisis management can assist in reputation management