Crisis Management is the process by which an organisation deals with a disruptive and unexpected event that threatens to harm an organization or its stakeholders.

Purpose :

In the event of a crisis, strategic crisis management assists in controlling communication, containing the situation, owning the narrative as well as to put in place preventative measures for any possible future crises.

Proposed workshop modules :

• What is a crisis?
• How does a crisis affect your reputation when it is not managed appropriately?
• Scenario Planning.
• Media management in the face of a crisis.
• Crisis simulation to develop a crisis communication strategy.
• Interrogate cases studies.